Privacy Policy
Last Updated: 21/11/2025
HAX Homes (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
We may collect personal information including:
Name, phone number and email address
Residential address or project site details
Preferences, design selections and project requirements
Information submitted through enquiry forms, email or during consultations
Website usage data (via cookies and analytics tools)
How We Use Your Information
We use your information to:
Communicate with you about enquiries, services and projects
Provide quotes and manage your building process
Improve our services and website experience
Send relevant updates, newsletters or marketing (only with consent)
Sharing Your Information
We may share your information with:
Licensed subcontractors and consultants involved in your project
Technology providers (including workflow or communication apps)
Regulatory or government bodies when legally required
We do not sell personal information.
Data Storage & Security
We store information securely and take reasonable steps to protect it from misuse, loss and unauthorised access.
Access & Correction
You may request access to the personal information we hold and request corrections by contacting us.
Cookie Policy
What Are Cookies?
Cookies are small files stored on your device that help improve your browsing experience and allow us to understand website performance and user behaviour.
How We Use Cookies
We use cookies for:
Website functionality and performance
Analytics and traffic measurement (e.g., Google Analytics)
Remembering user preferences
Security and fraud prevention
Marketing or tracking cookies may be used to provide relevant ads (with consent where required).
Managing Cookies
You can manage or disable cookies via your browser settings. Disabling some cookies may affect how the website functions.